For all United Kingdom & Republic of Ireland deliveries we use Royal Mail Special Delivery. We do not charge for this delivery service, it is FREE. Delivery duration will be 5-7 working days from the day the purchase is completed. In special circumstances, the delivery agent may be a different agent, nominated by Birgie.
Delivery charges and estimated timescales are specified when you place an order. We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors. Birgie Jewellery shall be under no liability for any delay or failure to deliver the products within estimated timescales. Risk of loss and damage of products passes to you on the date when the products are delivered.
The delivery address is the one that is provided by you when placing the order. Goods are deemed to be delivered when our delivering agent delivers them to the delivery address (you will be asked to sign a delivery note) or, in the case our delivering agent a cannot deliver the goods at your delivery address, that you have indicated in your ordering address, he will leave a notice ticket at the delivery address. You are required to collect the goods in 5 working days from receiving the notification by our delivering agent while goods would be waiting for your collection. Once the 5 working days are elapsed and goods have been delivered successfully, the returns can only be made under the return policy conditions.
For security reasons, you are advised to provide us the most secure delivery address in your purchase order that will be inaccessible by third parties. For the avoidance of doubts, ordered goods will be delivered to the person’s name which was indicated at the purchase process, by the delivery agent.