100% Money Refund Policy
We know that every item you purchase from Birgie Diamonds will meet your expectations 100%, though in case If you are not satisfied with a diamond or piece of diamond jewellery you have bought from Birgie Diamonds, you can send it back to us within 14 (fourteen) days after your purchase date and only if the item meets the requirements listed at Terms&Conditions, Refunds will be made within 30 days of the date of cancellation notice. The cost of any undamaged and unworn products, correctly returned will be credited to the original purchaser’s credit card. Please visit our Terms&Conditions Clause 8 for Return and Refund Policy.
All returns are subject to verification and authentication by the Birgie Diamonds team.
- Purchased items with any element of personalization, engraving, bespoke items, designs by or for the client, will not be considered for return.
- For health and safety reasons you may not exercise your right of withdrawal on orders of piercings and earrings.
- Special orders / customized orders are not returnable.
- Resized items are not returnable.
- Wedding Bands are not returnable
- The purchased item of which warranty seal/label is broken or taken off will be considered as non-returnable.
Please visit our Terms&Conditions Clause 8 for Return and Refund Policy.